Creating Enterprise Innovation

As senior director for Cloud Services at Salesforce, I was asked to form a strategy for my organization’s Research & Development. As the name implies, Cloud Services is the services arm of Salesforce — consultants, frontline support personnel, and the like. We provide our customers with prescriptive advice, best practices, and even onsite experts, so that they can achieve business value from Salesforce faster.

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Tom Gersic is a respected industry leader who is responsible for strategic work with many of the worlds largest and most well-known enterprise companies.